Terms Of Service

Refund Policy

Domain names

All domain name products are non-refundable and don't ask for refund for any mistakes. Always make sure to double check spellings and correct domain name extention before proceeding to the purchase.

Hosting packages

If you are not happy about the package you got you can upgrade to next package available or you can ask for a refund. However hosting packages will be refunded for requests within 30 days of the product activation date.

Other Products

If you are not happy about the DigiCert SSL Certificates, refund request should be made within 30 Days of purchase date.
If you are not happy about the Weebly Website Builder, refund request should be made within 30 Days of purchase date.
If you are not happy about the SpamExperts Email Security, refund request should be made within 5 Days of purchase date.
If you are not happy about the SiteLock Website Security, refund request should be made within 5 Days of purchase date.
If you are not happy about the CodeGuard Website Backup, refund request should be made within 30 Days of purchase date.
If you are not happy about the SiteLock VPN, refund request should be made within 5 Days of purchase date.
MarketGoo SEO within 5 Days of purchase date.

All other products not listed above are non-refundable.

 

Payment Policy

Online Payments

We accept payments through 2checkout online payment processor which supports following credit/debit card types.

Visa MasterCard Amex DiscoverCard JCB Diners Club​ Debit Card

Offline and Wire Payments

We accept bank wire transfers from Europe (only in Euro), Singapore (only in SGD), United Kingdom (Only in GBP), Australia (Only in AUD) and Sri Lanka (LKR and USD).

Also, we accept cash or cheque payments in Sri Lanka.

 

Support Policy

Support Hours

Our support hours are Monday to Friday 8.00 am to 6.00 pm in India standard time zome.

Support Priority and handling

Support priority will be based on firstcome first serve basis and handled in case by case order depending on the agent availability.

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